5748 North California Ave.
Chicago, IL 60659
PHONE: (773) 878 8881
FAX: (773) 878 5550
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Privacy Policy

OUR COMMITMENT TO PRIVACYRCBC North America, Inc.(RCBC NA) wants you to know about its collection and use of personal and non-
personal information so that you can make informed choices about how your own information is collected and used.

COLLECTION OF INFORMATIONWe collect nonpublic personal information about our customers as may be necessary to conduct business with our
customers. We collect nonpublic personal information about you, our client, from the following sources:
•        Information you provide to RCBC NA on applications or other forms.
•        Information we obtain about your transactions with us, or with our affiliates or others.

INFORMATION WE DISCLOSERCBC NA does not disclose any nonpublic personal information about our customers or former customers to
anyone, except as permitted by law, without first giving customers an opportunity to opt-out of certain kinds of
disclosures. There are some disclosures to third parties that are not subject to the opt-out, such as disclosures
necessary to effect, administer or enforce a transaction requested by you, to companies that perform services for us
or to prevent fraud. In addition, RCBC NA may disclose customer information to our affiliated companies, as well as
nonaffiliated third parties. We may also disclose customer information to nonaffiliated companies we contract with
for purposes of jointly offering a financial product or service in which case we shall include a provision in the
contract with these nonaffiliated companies to maintain the confidentiality of the information and that they are
prohibited from disclosing information other than to carry out the joint offering or servicing of a product or service.
Those disclosures may consist of the following:
•        Identification information, such as name and address data;
•        Transaction information

RECIPIENTS OF INFORMATIONWe may disclose customer information about you to the following nonaffiliated third parties:
•        Financial institutions, such as banks, securities companies, and insurance companies;
•        Companies that process transactions or provide other services for us;
•        Government agencies.

PROTECTING CUSTOMER INFORMATIONRCBC NA maintains physical, electronic, and procedural safeguards that comply with federal regulations to guard
your nonpublic personal information. We limit access to personal information to those employees who need it to
fulfill their business responsibilities.

YOUR PRIVACY CHOICESWe will limit our sharing of your nonpublic personal information according to the choices you indicate to us. Please
refer to the Important Privacy Choices for Consumers included with the Privacy Policy that will be provided to you
upon your application for remittance with us.